I had this problem (RTFM disappeared). What fixed it for me was to clean up all the different plugins I had and put them on one line in RT_SiteConfig.pm, like this:
Set(@Plugins,qw(RT::FM RT::IR RTx::EmailCompletion)); Then you can verify if they are loaded ok by checking: http://yourserver/rt/Admin/Tools/Configuration.html Hope this helps, ---------------------------------------- Hi Kevin, Nope, "All dependences have been found." Thanks, Mike From: Kevin Gagel Sent: Monday, July 06, 2009 3:36 PM To: RT Users Subject: Re: [rt-users] RT 3.8.4 and RTFM 2.4.2 No errors, but no RTFMlinks,have added "Set(@Plugins,qw(RT::FM)); " to RT_Siteconfig.pm --- Original message --- >Subject: [rt-users] RT 3.8.4 and RTFM 2.4.2 No errors, but no RTFM links,have >added "Set(@Plugins,qw(RT::FM)); " to RT_Siteconfig.pm >From: Michael Ellis <Michael_Ellis[at]UManitoba.CA> >To: RT-USERS <RT-Users[at]lists.bestpractical.com> >Date: 06/07/2009 1:33 PM > >Ok, I've been beating my head on this one. I had RTFM up and working on a test >RT 3.8.2 server and then it just disappeared from the menu. I tried to figure >out why, but after spending an afternoon trying to figure it out I >decided >that I wouldn't worry about it as I was going to be reinstalling from scratch >for the production system anyway. > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
