I'm looking at deploying RT (running over apache2 on GNU/Linux) into an environment that is windows-centric, and to ease administrative overhead I'd like to use AD for authentication and the provisioning of identities. I've successfully accomplished AD-Authentication a few different ways, but what I'm running into is that the users RT creates based on AD credentials are not privileged within AD. To ease service configuration (Group Creation/Rights Delegation) I'd like to bulk-load identities into RT from AD before rolling out the service, and have a nightly cron catch any new additions/changes (names changing due to state-changes in marital status, etc..). I'm guessing this is a solved problem, but have not stumbled my away across a tool despite numerous google searches.
Anyone out there who can point me in the right direction or share their learnings? Thanks very much! -Rob
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