On Tue, Aug 18, 2009 at 12:31:21PM -0500, Robert Nesius wrote:
>    On Tue, Aug 18, 2009 at 12:19 PM, Kevin Falcone 
> <[1][email protected]> wrote:
> 
>      On Mon, Aug 17, 2009 at 04:16:40PM -0500, Robert Nesius wrote:
>      > Slight correction:
>      >
>      > On Mon, Aug 17, 2009 at 12:49 PM, Robert Nesius 
> <[1][2][email protected]> wrote:
>      >
>      > I'm looking at deploying RT (running over apache2 on GNU/Linux) into 
> an environment that
>      is
>      > windows-centric, and to ease administrative overhead I'd like to use 
> AD for authentication
>      > and the provisioning of identities. I've successfully accomplished 
> AD-Authentication a few
>      > different ways, but what I'm running into is that the users RT creates 
> based on AD
>      > credentials
>      >
>      > are not privileged within AD.
>      >
>      > are not privileged within RT.
> 
>      Set($AutoCreate, {Privileged => 1});
>      in your config
> 
>    *blink* Thanks! I missed that one. :)
> 
>    Pre-loading users is something I'd still like to do so I can configure 
> groups/queues before
>    rolling out the service. I'll figure something out.

Have you looked at RT-Extension-LDAPImport ?

-kevin

>      >
>      > To ease service configuration (Group Creation/Rights Delegation) I'd 
> like to bulk-load
>      > identities into RT from AD before rolling out the service, and have a 
> nightly cron catch
>      any
>      > new additions/changes (names changing due to state-changes in marital 
> status, etc..). I'm
>      > guessing this is a solved problem, but have not stumbled my away 
> across a tool despite
>      > numerous google searches.
>      >
>      > Anyone out there who can point me in the right direction or share 
> their learnings?
>      >
>      > Thanks very much!
>      > -Rob
>      >
>      > References
>      >
>      > Visible links
>      > 1. mailto:[3][email protected]
> 
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> References
> 
>    Visible links
>    1. mailto:[email protected]
>    2. mailto:[email protected]
>    3. mailto:[email protected]
>    4. http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>    5. http://wiki.bestpractical.com/
>    6. mailto:[email protected]
>    7. http://rtbook.bestpractical.com/
>    8. http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>    9. http://wiki.bestpractical.com/
>   10. mailto:[email protected]
>   11. http://rtbook.bestpractical.com/

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> 
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> 
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