On 17 Aug 2009, at 13:16, Jason Dorn wrote, > Hi, > > Have you tried (from page 30 of RT essentials book) > ln -s /opt/rt3/bin/rt-mailgate /etc/smrsh/ > > Also, look at sendmail.cf file (/etc/mail/sendmail.cf on CentOS) > > #O DaemonPortOptions=Port=smtp,Addr=127.0.0.1, Name=MTA > > I have, O DaemonPortOptions=Port=smtp, Name=MTA > > and then use iptables to only allow our MTA's to see sendmail.
Thank you, it worked. I had the symlink created and iptables configured. I just needed to modify the sendmail.cf file. To add, is there a way to have more than one "--queue" as an aliases for RT. For instance, the book uses general queue. Can I make another alias for a different queue? Thank you again. >> Hello, >> >> I am currently new to several functions of RT. I'm having a hard >> time setting up the Inbound E-mail. We are using Sendmail on CentOS >> 5.1 x64. As I understand the instructions, I configured the /etc/ >> aliases file for RT and ran newaliases. Here are my settings. >> >> /etc/aliases... >> >> # RT Mail Queue Setup >> rt: "|/opt/rt3/bin/rt-mailgate --queue general --action >> correspond --url http://server.domain.local/"; >> rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general --action >> comment --url http://server.domain.local/"; >> >> # trap decode to catch security attacks >> decode: root >> >> # Person who should get root's mail >> root: [email protected] >> >> If I reply to a ticket via e-mail, how can I set this up so it goes >> to the RT Server? The reply traverses our MS Exchange platform and >> we get an NDR. Please help. >> >> Thank you, >> >> Eric Chatham CONFIDENTIAL. This e-mail and any attached files are confidential and should be destroyed and/or returned if you are not the intended and proper recipient. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
