On Wed, Aug 26, 2009 at 08:25:40AM -0700, Ken Crocker wrote: > If I understand what you and Jerrad are saying is that RT/API NORMALLY > puts a date in those > fields and if I am going to override, I need to code a work-around. Thank > you. AT least I Know > I'm not going crazy (yet). So, any hints (like code-type stuff ;-) on that > work-around?
Kenn What I said was that what you're trying to do is absolutely doable and I pointed you to two programs that already do it and have the proper formatting code (namely the rt1-to-rt3 and rt2-to-rt3 converters, both available on cpan, the rt1 converter may be a bit cleaner) Also, you don't have to CC, I read the list and set Reply-To explicitly -kevin _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
