On Thu, Aug 27, 2009 at 11:25:52AM +0100, Ray Horne wrote: > I have 2 users each of whom wants to be able to only see tickets in the > queue they look after. Each of them needs however to be able to requeue into > the other queue. To achieve this I've granted them both SeeQueue globally, > but ShowTicket only on the queue they look after. This works fine but after > requeuing there is an error message 'No permission to view ticket' presumably > because the ticket is now in a queue they don't have ShowTicket on. > The requeue works but I would like to suppress the error message, any > ideas how to do that?
Its at the bottom of Ticket/Modify.html There is a patch somewhere in http://rt3.fsck.com to show the results if you move the ticket into a queue you don't have permissions on, but it was sent back for some extra hacking before being included in trunk. -kevin _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
