How do I get a ticket's parent ticket in a scrip? What I'm trying to do is modify one of our On Create scrip conditions to only trigger the scrip if the new ticket isn't a child.
Any help will be greatly appreciated, Jeremy _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
