On Wed, Sep 9, 2009 at 11:57, Ray Horne<[email protected]> wrote: > I want to be able to sometimes forward a ticket to someone who is not > an RT user. The forward button in the ticket history does this but you > have to type in the email address in full each time. It would be nice > to have a drop down list of predefined email addresses to select from. It would be a pain to maintain a list of users independent from those in RT. I recommend you either add these folks as unprivileged users, and use Nicholas' email completion extension, or rely upon your browser's form completion cache. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
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