Have you enabled the extension in RT_SiteConfig.pm? Look for/create a line like Set(@Plugins
On Sat, Sep 12, 2009 at 1:12 AM, Baskaraganesan Natarajan <[email protected]>wrote: > Retrying… > > > > Hi, > > > > I am running RT 3.8.2 in a Fedora 10 box. We are trying to use checkboxes > custom field extension from > http://search.cpan.org/~ruz/RT-Extension-CustomField-Checkbox/<http://search.cpan.org/%7Eruz/RT-Extension-CustomField-Checkbox/>. > I followed the instruction specified in the location > http://www.cpan.org/modules/INSTALL.html. After installing and restarting > the web sever, I don’t see this new custom field in my RT configuration. I > have also tried putting Checkbox.pm under > perl5/vendor_perl/5.10.0/RT/CustomField/ and EditCustomFieldSelectCheckbox > under rt3/html/Elements/ directories manually. Is there anything that I am > missing here, can you please let me know. > > > > Thanks, > > Baskar N > > > > > > DISCLAIMER: > ----------------------------------------------------------------------------------------------------------------------- > > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. > It shall not attach any liability on the originator or HCL or its affiliates. > Any views or opinions presented in > this email are solely those of the author and may not necessarily reflect the > opinions of HCL or its affiliates. > Any form of reproduction, dissemination, copying, disclosure, modification, > distribution and / or publication of > this message without the prior written consent of the author of this e-mail > is strictly prohibited. If you have > received this email in error please delete it and notify the sender > immediately. Before opening any mail and > attachments please check them for viruses and defect. > > ----------------------------------------------------------------------------------------------------------------------- > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
