Thanks much Aaron. It works. Thanks, Baskar N
________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Aaron Guise Sent: Monday, September 14, 2009 4:30 PM To: Baskaraganesan Natarajan Cc: [email protected] Subject: Re: [rt-users] RT Extension Custom Field for Checkbox Have you enabled the extension in RT_SiteConfig.pm? Look for/create a line like Set(@Plugins On Sat, Sep 12, 2009 at 1:12 AM, Baskaraganesan Natarajan <[email protected]<mailto:[email protected]>> wrote: Retrying... Hi, I am running RT 3.8.2 in a Fedora 10 box. We are trying to use checkboxes custom field extension from http://search.cpan.org/~ruz/RT-Extension-CustomField-Checkbox/<http://search.cpan.org/%7Eruz/RT-Extension-CustomField-Checkbox/>. I followed the instruction specified in the location http://www.cpan.org/modules/INSTALL.html. After installing and restarting the web sever, I don't see this new custom field in my RT configuration. I have also tried putting Checkbox.pm under perl5/vendor_perl/5.10.0/RT/CustomField/ and EditCustomFieldSelectCheckbox under rt3/html/Elements/ directories manually. Is there anything that I am missing here, can you please let me know. Thanks, Baskar N DISCLAIMER: ----------------------------------------------------------------------------------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. ----------------------------------------------------------------------------------------------------------------------- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected]<mailto:[email protected]> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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