Hi,

I am trying to get ticket creation thru mail up in a Fedora 10 box. I am using 
RT 3.8.  I am getting the following error in my maillog.  I tried using 
rt-mailgate directly from /usr/sbin/rt-mailgate.  But the same result.  I am 
not sure why I get a permission denied error here.  Any pointers will be very 
useful.

[r...@localhost log]# ls -ltr /etc/ | grep smr
drwxrwxrwx  2 root root    4096 2009-08-28 18:11 smrsh
[r...@localhost log]# ls -ltr /etc/smrsh
total 16
-rwxrwxrwx 1 root root 12700 2009-08-27 10:28 rt-mailgate
lrwxrwxrwx 1 root root     9 2009-08-28 18:11 mail -> /bin/mail
[r...@localhost log]#

Sep 15 10:38:34 localhost sendmail[8685]: n8EA5iIq006474: 
to="|/etc/smrsh/rt-mailgate --queue General --action correspond --url 
http://10.108.39.72/ --debug", ctladdr=<[email protected]> 
(8/0), delay=19:02:50, xdelay=00:00:00, mailer=prog, pri=1830557, dsn=4.0.0, 
stat=Operating system error
Sep 15 10:38:34 localhost sendmail[8712]: n8EA3n3F006454: Warning: program 
/etc/smrsh/ unsafe: World writable directory
Sep 15 10:38:34 localhost sendmail[8712]: n8EA3n3F006454: SYSERR(root): Cannot 
exec /etc/smrsh/: Permission denied
Sep 15 10:38:34 localhost sendmail[8685]: n8EA3n3F006454: 
to="|/etc/smrsh/rt-mailgate --queue General --action correspond --url 
http://10.108.39.72/ --debug", ctladdr=<[email protected]> 
(8/0), delay=19:04:45, xdelay=00:00:00, mailer=prog, pri=1830748, dsn=4.0.0, 
stat=Operating system error

Thanks,
Baskar N

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