Retrying... ________________________________ From: Baskaraganesan Natarajan Sent: Tuesday, September 15, 2009 11:07 AM To: '[email protected]' Subject: Permission Denied Error - Ticket creation using mail
Hi, I am trying to get ticket creation thru mail up in a Fedora 10 box. I am using RT 3.8. I am getting the following error in my maillog. I tried using rt-mailgate directly from /usr/sbin/rt-mailgate. But the same result. I am not sure why I get a permission denied error here. Any pointers will be very useful. [r...@localhost log]# ls -ltr /etc/ | grep smr drwxrwxrwx 2 root root 4096 2009-08-28 18:11 smrsh [r...@localhost log]# ls -ltr /etc/smrsh total 16 -rwxrwxrwx 1 root root 12700 2009-08-27 10:28 rt-mailgate lrwxrwxrwx 1 root root 9 2009-08-28 18:11 mail -> /bin/mail [r...@localhost log]# Sep 15 10:38:34 localhost sendmail[8685]: n8EA5iIq006474: to="|/etc/smrsh/rt-mailgate --queue General --action correspond --url http://10.108.39.72/ --debug", ctladdr=<[email protected]> (8/0), delay=19:02:50, xdelay=00:00:00, mailer=prog, pri=1830557, dsn=4.0.0, stat=Operating system error Sep 15 10:38:34 localhost sendmail[8712]: n8EA3n3F006454: Warning: program /etc/smrsh/ unsafe: World writable directory Sep 15 10:38:34 localhost sendmail[8712]: n8EA3n3F006454: SYSERR(root): Cannot exec /etc/smrsh/: Permission denied Sep 15 10:38:34 localhost sendmail[8685]: n8EA3n3F006454: to="|/etc/smrsh/rt-mailgate --queue General --action correspond --url http://10.108.39.72/ --debug", ctladdr=<[email protected]> (8/0), delay=19:04:45, xdelay=00:00:00, mailer=prog, pri=1830748, dsn=4.0.0, stat=Operating system error Thanks, Baskar N DISCLAIMER: ----------------------------------------------------------------------------------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. -----------------------------------------------------------------------------------------------------------------------
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