Greetings, I have the RT essentials book, and I've searched the wiki. I cannot find anywhere that explains what the heck Show Results is ment for. Can someone tell me what the heck this is?? When I click it after I've viewed a ticket, I get to a search results screen showing no tickets, with a "found" count of what the previous search had... One of my users does this and is annoyed at how it works. Obviously he doesn't know how to use it.... BUT I DONT EITHER!!! Can someone point me somewhere that explains the usage of the Show Results link? Mike Johnson Datatel Programmer/Analyst Northern Ontario School of Medicine 955 Oliver Road Thunder Bay, ON P7B 5E1 Phone: 807.766.7331 Email: mike.john...@normed.ca Technology assistance: email nosmhelpd...@normed.ca Technology Emergency Contact (TEC) Mon-Fri, 8am to 5pm excluding stat holidays: Off campus toll free 1-800-461-8777, option 8, or locally either (705)-662-7120 or (807)-766-7500
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