On Wed, Sep 23, 2009 at 02:19:07PM -0400, [ ravi ] wrote: > I am running RT 3.8.4 and trying to figure out why the Callback I had > written for the previous version (3.6.x) does not work. The callback is: > > $RT_DIR/local/html/Callbacks/Yangtze/Ticket/Elements/ShowMessageStanza/ > Default
This callback still exists and should work > and it examines the text in a comment and hyperlinks certain strings > (perhaps it doesn't work because of the new rich-text'ish editor and > the text it receives not being plain?). You may want to look at MakeClicky in your 3.8 RT_Config which does this and provides docs on writing tools to add other kinds of rewrites. -kevin > Debugging this is turning out to be difficult because even if I clear > the mason cache and restart the web server (Apache2), I do not see > this Callback getting, well, called back! > > Also, where (which table) are comments/replies stored in the DB?
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