Hello all,
I am running RT 3.8.4 and trying to figure out why the Callback I had
written for the previous version (3.6.x) does not work. The callback is:
$RT_DIR/local/html/Callbacks/Yangtze/Ticket/Elements/ShowMessageStanza/
Default
and it examines the text in a comment and hyperlinks certain strings
(perhaps it doesn't work because of the new rich-text'ish editor and
the text it receives not being plain?).
Debugging this is turning out to be difficult because even if I clear
the mason cache and restart the web server (Apache2), I do not see
this Callback getting, well, called back!
Also, where (which table) are comments/replies stored in the DB?
Thank you for any comments/help,
--ravi
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