All,

   I have a need to link together RT tickets and Trac tickets.    Essentially, 
we do our change control within Trac.   So, in RT, I have a CF "Change 
Control", which, if  set, I would like to have it link to the Trac ticket.

   The problem is that the two ticket numbers won't match, and trac ticket 
creation doesn't appear to allow you to set the ticket number (no surprise).

    Can anyone think of anyway to do get the Trac ticket number back and auto 
create the link?

Thanks

Scott


------------------------------------------------------------------------------------
This e-mail message is intended only for the personal use of the recipient(s) 
named above. If you are not an intended recipient, you may not review, copy or 
distribute this message. If you have received this communication in error, 
please notify the Hearst Service Center ([email protected]) immediately by 
email and delete the original message.
------------------------------------------------------------------------------------
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [email protected]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to