Jerrad was right, my internal network uses the IP address 10.0.0.11 instead of the domain name that is used from the outside to find the machine.
Regards, Cobus From: John Haggerty [mailto:[email protected]] Sent: 26 September 2009 06:59 PM To: Jerrad Pierce; [email protected] Cc: Cobus van Aardt; [email protected] Subject: Re: [rt-users] Problem setting up RT-mailgate I'm just curious is this bad that Unbuntu has this setup. I did the same thing and it works. On Sat, Sep 26, 2009 at 10:53 AM, Jerrad Pierce <[email protected]> wrote: > rt: "|/usr/bin/rt-mailgate --queue villas --action comment --url > http://cat.getmyip.com"; .. > Sep 25 19:54:19 cat postfix/local[17571]: C8C87BEE001: > to=<[email protected]>, relay=local, delay=0.5, delays=0.18/0.01/0/0.31, > dsn=4.3.0, status=deferred (temporary failure. Command output: An Error > Occurred ================= 404 Not Found ) And can you access RT at http://cat.getmyip.com from the machine itself? It would seem not, that's what you need to fix, tell rt-mailgate where RT really is. The probable problem is that the server cannot resolve its own name. > whereis request-tracker3.6: If you're setting up a new installation you shouldn't really be installing 3.6, Ubuntu packages be damned. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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