That seems to be as designed. At least, that's what I was told when I asked this same question last year. Slightly annoying but you get used to it.
-----Original Message----- From: Lander, Scott [mailto:[email protected]] Sent: Monday, September 28, 2009 11:54 AM To: Kimberly McKinnis; '[email protected]'; [email protected] Subject: RE: [rt-users] Time in logs not matching system time Hmm in syslog, it logs the correct time: Sep 28 14:46:18 MyHelpDesk RT: Ticket 327 created in queue 'Monitoring' by root (/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:667) While in the rt.log file it logs in UTC: [Mon Sep 28 18:46:18 2009] [info]: Ticket 327 created in queue 'Monitoring' by root (/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:667) Logging is currently set as: # Logging Set($LogToSyslog , 'info'); Set($LogToScreen , 'info'); Set($LogToFile , 1); Set($LogDir, 'var/log'); Set($LogToFileNamed , "rt.log"); #log to rt.log Set($LogStackTraces, ''); Set(@LogToSyslogConf, ()); Set($StatementLog, ''); # End logging -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kimberly McKinnis Sent: Friday, September 25, 2009 6:48 PM To: '[email protected]'; [email protected] Subject: Re: [rt-users] Time in logs not matching system time Isn't Chicago GMT -5? RT will always log in UTC no matter what you do, but setting the timezone effects the user interface. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Susan McClure Sent: Friday, September 25, 2009 9:29 AM To: [email protected] Subject: Re: [rt-users] Time in logs not matching system time I have basically the same problem with the log 5 hours ahead. (I am CDT) I have a RHE Linux 5 system. I have tried both of these in the RT_SiteConfig.pm without any change: Set($Timezone, 'US/Central'); and Set($Timezone , 'America/Chicago'); Interestingly, when httpd first starts up the log has the correct time, but as soon as it uses RT, the timestamp changes ahead 5 hours. The name change occurs right after the last Apache 2.2.3 info notice about when the server was built. Susie ------- All, I am seeing a time in the rt log file that is 4 hours in advance of the system time (system time is EDT). IE r...@myhelpdesk:/opt/rt3/var/log# date Fri Sep 25 11:38:41 EDT 2009 r...@myhelpdesk:/opt/rt3/var/log# tail -f rt.log [Fri Sep 25 15:39:58 2009] [info]: RT::Authen::ExternalAuth::LDAP::GetAuth External Auth OK ( HSCIDM_LDAP ): slander (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:139) [Fri Sep 25 15:39:58 2009] [warning]: disable (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1142) So, the system time is 11:38, while the log time is 15:38 (ok, 15:39...) My Rt_SiteConfig.pm has Set($Timezone , 'US/Eastern'); Any one have any idea how to sync these up? Thanks _______________________________________________ RT-Users mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users End of RT-Users Digest, Vol 66, Issue 88 **************************************** !DSPAM:8,4abce92498521108712277! _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ------------------------------------------------------------------------------------ This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify the Hearst Service Center ([email protected]) immediately by email and delete the original message. ------------------------------------------------------------------------------------ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
