> Content=id: ticket/new\nsubject: new ticket\nqueue: > Automation\nrequestor: u...@domain.com\ntext: This is the text of the > ticket\rA second line of text in the ticket\nAttachment: > d:\\Inetpub\\RT-REST\\Files\\Penguins.jpg
RT doesn't read local files and encode them for you. You have to send the file contents. Also, I haven't figured out how to create a ticket with an attachment so what I do is create a ticket and then immediately create a reply with the attachment. If you can read ruby (and there's no reason you can't), have a look at http://rubyforge.org/projects/rt-client/ which is a ruby library I wrote that does a lot of the work for you, if you happen to be using ruby for RT REST that is. But that code does create tickets and add attachments to them. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
