On Fri 25.Sep'09 at 7:08:24 +0200, Lorens Kockum wrote:
> On Wed, Sep 23, 2009 at 05:19:51AM +0900, Jesse Vincent wrote:
> > > Sorry if haven't been keeping up
> > > with the technology, but to me RT didn't support forms,
> > > in the sense "custom fields mixed with text and laid out
> > > on a page". Has that changed? Searching for "form" on
> > > http://bestpractical.com/rt/features.html certainly doesn't
> > > give that impression.
> >
> > The features list on the corporate website is...not exactly exhaustive.
> > Know any good marketing people who work cheap? ;)
>
> Sure I do. Good, cheap, or available . . . pick any two.
>
> Without going into marketing docs, I'd feel more confident in
> spending time installing a new version of RT if I could first
> find some technical documentation explaining how to set up such
> forms; I have been singularly unable to find any such thing.
svn://svn.bestpractical.com/RT-FormTools is the toolset we use for doing
such things for customers.
Best,
Jesse
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