Thank you for your reply. In fact I thought it was possible for a RT ticket was assigned the file the user has over the user who created the email, which is created in RT but I think it is not possible therefore I'll do that all tickets created via email or the file has awarded General then I myself would grant.
Thank you again Le mercredi 21 octobre 2009 à 10:24 -0400, Mathieu Longtin a écrit : > I'm guessing that fetchmail takes the last MDA argument, and ignores > the previous 7. > > What are you trying to do? Add the same message to all 8 queues? > > If that's the case, you should make a little perl script to save the > mail in a temp file, then call the rt-mailgate 8 times, then erase the > temp file. > > -- > Mathieu Longtin > 1-514-803-8977 > > > > 2009/10/21 josé fernandez <[email protected]> > > Hello, > > I configured Fetchmail to the creation of possible ticket by > email and it works except that all tickets created by email > has always assigned the same file that is file8.I configured > fetchmailrc this way: > > poll pop.gmail.com with protocol pop3 > username '[email protected]' there with password 'pass' > no keep > ssl > no fetchall > sslfingerprint '92:73:xx etc..' > mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue > General --action correspond" > mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue > file2 --action correspond" > mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue > file3 --action correspond" > mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue > file4 --action correspond" > mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue > file5 --action correspond" > mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue > file6 --action correspond" > mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue > file7 --action correspond" > mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue > file8 --action correspond" > > An idea? > > Thank you > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly > Media. > Buy a copy at http://rtbook.bestpractical.com > > > >
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