That's what I needed. Thanks, Jerrad! mb
-----Original Message----- From: Jerrad Pierce [mailto:[email protected]] Sent: Monday, October 26, 2009 9:34 AM To: Blakley, Michael Cc: [email protected] Subject: Re: [rt-users] Reverse SquelchMailTo -- cc's hard-coded somewhere? >address. Which is fine, but for some tickets, addresses appear in that list >in the >UI, even though they are not requestors, owners, admincc's, or cc's on the >ticket. >In the db, I see the SquelchMailTo Attribute records for those addresses on >that >ticket, but I can't discover where they come from or how they're created. Check Configuration > Queues > ___ > Watchers (or something like that)? -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
