Hi to all, I want to know if someone have a scrip that make a ticket get the priority and duedate from the queue is moving to.
ej. Ticket#001 in queue#1 with duedate 1/priority 3 Ticket#001 have now a dudedate1 and priority 3 when the Ticket#001 is moved to queue#2 with duedate 3 / priority 1 - The ticket still have the queue#1 duedate/priority settings. Can some one be so kind to point me to the right direction here or can give me a scrip for this. Thanks using RT 3.8.5
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