Hi,
I'm trying to get the CLI 'rt' tool to create a ticket with a specified owner.
I'm trying:
/opt/rt3/bin/rt create -t ticket set status=new
owner="[email protected]" subject="`date +'General Tasks %Y%m -
%W'`" queue="au Maintenance" text="Auto-created weekly general tasks ticket."
priority=1
Sadly, this is setting everything else other than the owner perfectly correctly.
I've tried setting the RTUSER with SuperUser as a last-effort, to no avail.
Is there any way (short of writing the create routine myself using the API) to
set the owner at ticket creation time?
RHEL5.4
RT3.8.1
Stuart J. Browne
Unix/Network Administrator
AusRegistry Pty Ltd
Level 8, 10 Queens Road
Melbourne. Victoria. Australia. 3004.
Ph: +61 3 9866 3710
Fax: +61 3 9866 1970
Email: [email protected]
Web: www.ausregistry.com.au
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