On Mon, Nov 16, 2009 at 10:51:39AM +1100, Stuart Browne wrote: > I'm trying to get the CLI 'rt' tool to create a ticket with a specified owner. > > I'm trying: > > /opt/rt3/bin/rt create -t ticket set status=new > owner="[email protected]" subject="`date +'General Tasks %Y%m > - %W'`" queue="au Maintenance" text="Auto-created weekly general tasks > ticket." priority=1 > > Sadly, this is setting everything else other than the owner perfectly > correctly. > > I've tried setting the RTUSER with SuperUser as a last-effort, to no avail. > > Is there any way (short of writing the create routine myself using the API) > to set the owner at ticket creation time?
Using a username instead of an email address works fine here -kevin
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