Have you installed GraphViz from CPAN`? 2009/11/24 TONY JOHN - ERS, HCL Tech <[email protected]>
> Hi, > > I am trying to run rt-crontool but fails to set the priority value. > > The coomand promt error is given below: > > > > [r...@localhost sbin]# rt-crontool --search > RT::Search::ActiveTicketsInQueue --search-arg CI new --condition > RT::Condition::UntouchedInHours --condition-arg 4 --action > RT::Action::SetPriority --action-arg 5 --verbose > > [Tue Nov 24 08:47:50 2009] [debug]: You've enabled GraphViz, but we > couldn't load the module: Can't locate GraphViz.pm in @INC (@INC contains: > /usr/local/lib/rt3/lib > /usr/local/lib/rt3/plugins/RT-Extension-CustomField-Checkbox/lib > /usr/lib/perl5/vendor_perl/5.10.0 > /usr/local/lib/perl5/site_perl/5.10.0/i386-linux-thread-multi > /usr/local/lib/perl5/site_perl/5.10.0 > /usr/lib/perl5/vendor_perl/5.10.0/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.10.0/i386-linux-thread-multi > /usr/lib/perl5/5.10.0 /usr/lib/perl5/site_perl .) at > /usr/lib/perl5/vendor_perl/5.10.0/RT/Config.pm line 311. > (/usr/lib/perl5/vendor_perl/5.10.0/RT/Config.pm:312) > > [Tue Nov 24 08:47:50 2009] [warning]: Use of uninitialized value in > concatenation (.) or string at > /usr/lib/perl5/vendor_perl/5.10.0/RT/Tickets_Overlay_SQL.pm line 261. > (/usr/lib/perl5/vendor_perl/5.10.0/RT/Tickets_Overlay_SQL.pm:261) > > [r...@localhost sbin]# > > > > Any help? > > > > Regards, > > Tony john > > > > DISCLAIMER: > ----------------------------------------------------------------------------------------------------------------------- > > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. > It shall not attach any liability on the originator or HCL or its affiliates. > Any views or opinions presented in > this email are solely those of the author and may not necessarily reflect the > opinions of HCL or its affiliates. > Any form of reproduction, dissemination, copying, disclosure, modification, > distribution and / or publication of > this message without the prior written consent of the author of this e-mail > is strictly prohibited. If you have > received this email in error please delete it and notify the sender > immediately. Before opening any mail and > attachments please check them for viruses and defect. > > ----------------------------------------------------------------------------------------------------------------------- > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de
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