I've been struggling to find the right combination of access control settings for a queue that will result in the following: * Users can submit tickets, and can see their own tickets. * Users cannot see other people's tickets. * Admins can see all tickets.
The part I'm struggling with is that I can' find away to allow the queue to be visible in the drop-down box for the "create a ticket" interface without seemingly allowing all of the tickets in the queue to be visible. It strikes me I might be "going against the grain" of RT's design again, which means I should probably ask some for some experts to weigh in. Thanks so much, -Rob
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