Greetings, I want to create a printable report that lists open tickets in a queue that includes requester details including phone and address.
Is there a way to do that with the query builder or do I have to whip out my perl-fu and write a custom report. -- Randy Smith http://www.vuser.org/ http://perlstalker.blogspot.com/ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com