Hello, I need to grant access to 10 different users (each one has his RT account) to any ticket opened by one of them. They just want to have access, not to receive emails, so adding them as admincc or requestor in a scrip is not sufficient.
Any idea regarding the best way to implement this ? Many thanks ! -- L.B. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
