Matthew Seaman wrote:
Raed El-Hames wrote:

Versions 3.6.4 and 3.8.5
apache2,mod_perl2 and mysql5

Have anyone done any kind of monitoring / profiling of RT response time, ie measure the time it takes to display a ticket / (or create a ticket but possibly doing this every 5/10 minutes wont be desirable) Can anyone recommend any software (preferably open source) that can do that?

If you modify the apache log format, you can get it to include the amount
of time it spends to serve each page.  Something like this:

LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %D"

(See http://httpd.apache.org/docs/2.2/mod/mod_log_config.html)

%D is the time in microseconds it takes to serve the request.  There's also
%T, but that's measured in integer numbers of seconds, so it's almost always
0 for any reasonably good web-server.  %D is to some extent determined by
how fast the web clients can receive the data, but this should not be rate limiting unless you have particularly old and slow client machines or people accessing the site through dial-up connections.

AFAIK most weblog analysis software doesn't deal with the time taken to serve a request, because that data isn't included in the standard log file formats. However, writing a small perl script to calculate statistics for each of the different queries (%r in the format) should be fairly trivial to do.


Another approach is to use the Firebug extension to Firefox -- this
gives you a detailed breakdown of the time it takes to display a web
page (including all of the sub-requests for images etc.)

http://getfirebug.com/

Only shows you timings for one page at a time though, and needs to be
run interactively.

        Cheers,

        Matthew

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Dr Matthew Seaman                     The Bunker, Ash Radar Station
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