Shredder overzealously wiped some information a few months back when I was cleaning out spam, and I'm just now discovering a very odd problem. I have a ticket whose requestor was in an odd state. Search results and the ticket display page showed no requestor, but the people page listed the requestor correctly. I removed the requestor in the hopes that adding him back would fix things, but this requestor does not show up when I search for him by name, email or id. I tried creating another user to use as the requestor, but this user also does not show up when searching, althouh plenty of other valid matches do.
I've since gone back, found the removed entries from Principals & (Cached)GroupMembers to no avail. Any ideas what might be wrong and how to fix it? -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com