On Thu, Dec 10, 2009 at 04:49:24PM -0800, Scott Melot wrote: > This helped with part of my problem, and for that I am very grateful > (it showed me the LDAP authenticated users were being created and I > could convert them to privileged users). However, I am still having > trouble getting LDAP to work based on a group. In my original > mailing I may have been unclear, and for that I apologize. I can > authenticate with the group attributes disabled but when I try to > restrict logins to only members of an eDirectory group called > "RT_Users" I cannot log in through LDAP. I am only told the user > couldn't authenticate. The only member of the group is my account > (which works without the group attribute). Has anyone running a > Novell eDirectory environment been able to get ExternalAuth to work > with the groups attribute? If so I would appreciate any > configuration guidance as I am a bit of a newbie when it comes to > eDirectory and LDAP.
If you turn your logging up to debug, RT-Authen-ExternalAuth will log the LDAP queries it is running and then you should be able to inspect or run them manually against your server until you get the syntax correct. -kevin > >>> <[email protected]> 12/4/2009 4:46 PM >>> > On Fri, 04 Dec 2009 16:35:57 -0800, "Scott Melot" <[email protected]> > said: > > What I would like to do is have general staff be able to log in and have > > an account created, then for a support staff to be able to manually > > (automatically would be better but I'll take manual) add them to a custom > > group within RT if they need more permissions than to submit a trouble > > ticket to the support queue. > > All that needs to be done is for an admin to go to Configuration, Users, > and search for the username of the person you want to set up (be sure to > change the search type to Name, defaults to User ID). Click their user > and check the box that says "Let this person be granted rights" and make > them a member of the appropriate group. > > You can also get a list of all privileged and non-privileged users in RT > by entering % in the search box. > . > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
