Hi Jesse, on a current version of RT customfield search works fine. But the problem is, that we made a lot of customization on 3.2.1 version, therefore an upgrade will be very time-consuming and expensive.
Many thanks for your answer !!! Best regards from Germany, Tamodew Message: 4 Date: Thu, 17 Dec 2009 10:58:50 -0500 From: Jesse Vincent <[email protected]> Subject: Re: [rt-users] RT 3.2.1 customfield search does not work !!! To: Tariq Doukkali <[email protected]> Cc: "[email protected]" <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset=us-ascii On Thu, Dec 17, 2009 at 04:35:26PM +0100, Tariq Doukkali wrote: > Hi, > > thanks for your answer !!! > > I can see custom fields as a search options on the search form but the > problem is that the search results are not correct. Unfortunately, that's exactly the sort of thing where my answer is "can you try to reproduce this on a current version of RT?" -Jesse
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
