On Fri 18.Dec'09 at 9:06:55 +0100, Tariq Doukkali wrote: > Hi Jesse, > > on a current version of RT customfield search works fine. But the problem is, > that we made a lot of customization on 3.2.1 version, therefore an upgrade > will > be very time-consuming and expensive.
While there may be some kind soul on the list who can help you out, that's the sort of request I can only manage as part of a support contract. Ping me off-list if you'd like me to put you in touch with someone to get such a contract set up. Best, Jesse _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com