In our test environment, which soon will be our live install of RT, we're seeing an odd error that is blocking tickets from being resolved:
RT::Ticket:: Unimplemented in HTML::Mason::Commands. (/usr/local/lib/rt3/html/Ticket/Elements/PreviewScrips line 128) This occurs when clicking the Resolve link in a ticket's view. We're using RT 3.8.1 with customizations to the web UI to simplify the view a little more. If you need any additional information to help me diagnose and resolve this, please ask. -- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Cell: (650) 704-6633 Phone: (408) 240-1239 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
