On Tue, Dec 22, 2009 at 01:00:35PM -0800, Gary Greene wrote: > In our test environment, which soon will be our live install of RT, we're > seeing an odd error that is blocking tickets from being resolved: > > RT::Ticket:: Unimplemented in HTML::Mason::Commands. > (/usr/local/lib/rt3/html/Ticket/Elements/PreviewScrips line 128) > > This occurs when clicking the Resolve link in a ticket's view. > > We're using RT 3.8.1 with customizations to the web UI to simplify the view > a little more. If you need any additional information to help me diagnose > and resolve this, please ask.
Sounds like one of your local customizations made $TicketObj->$action be called without $action being set to Comment or Correspond -kevin
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