On Wed, Dec 23, 2009 at 11:29:37AM +0100, Carlos Garcia Montoro wrote: > Hi, > > I'm being responsible to deploy RT on our institution. My boss > doesn't want to allow the upload of attached files to tickets, so > I'm disabling it. I thought that it would be possible though > etc/RT_SiteConfig.pm. I have set MaxAttachmentSize to 0, but even > with a 0 value the system let me upload files which I can later > retrieve (hence they are on the database).
What happens if you set this to 1 instead of 0 and also set DropLongAttachments? -kevin > I now that I can copy every share/html file where there is an > "upload field" to local/html and edit them to remove the code that > shows this field, but that means at least editing 3 pages > (Ticket/Create.html, Ticket/Update.html and Ticket/ModifyAll.html). > Before I continue, I ask myself, and want to ask you, if there is an > easier/better way to disable the upload of files.
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