I just got this message back from RT, so it's related to this:
"RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for your email."



2010/1/13 Colin O'Sullivan <co...@4pm.ie>:
> Hi,
>
> I'm trying to get an instance of RT working, which was initially set
> up by somebody else.
>
> I have a web form, which, when submitted, is sending its contents to
> an email account, where emails are accessed by fetchmail and passed on
> to rt-mailgate and into RT.
>
> All emails are successfully arriving from the web form into the email account.
>
> Currently it seems that only emails with a "from address" from my
> domain are successfully being transferred on to RT. Emails from any
> other domain are being fetched successfully by fetchmail but are not
> appearing in RT.
>
> I'd appreciate any help in resolving this.
>
> Thank you
>
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