Configuration->Global->GroupRights > Grant CreateTicket Rights to Everybody
Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne -----Urspruengliche Nachricht----- Von: [email protected] [mailto:[email protected]] Im Auftrag von Colin O'Sullivan Gesendet: Mittwoch, 13. Januar 2010 13:20 An: [email protected] Betreff: Re: [rt-users] Emails from my domain appearing in RT,emails from other domains being lost somewhere along the way I just got this message back from RT, so it's related to this: "RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for your email." 2010/1/13 Colin O'Sullivan <[email protected]>: > Hi, > > I'm trying to get an instance of RT working, which was initially set > up by somebody else. > > I have a web form, which, when submitted, is sending its contents to > an email account, where emails are accessed by fetchmail and passed on > to rt-mailgate and into RT. > > All emails are successfully arriving from the web form into the email account. > > Currently it seems that only emails with a "from address" from my > domain are successfully being transferred on to RT. Emails from any > other domain are being fetched successfully by fetchmail but are not > appearing in RT. > > I'd appreciate any help in resolving this. > > Thank you > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
