Kevin, I think I already did that. I created a file named .fetchmailrc on the same RT directory.
Look: rtracker:/etc/request-tracker3.6# vim .fetchmailrc set daemon 60 poll imap.pop-sp.rnp.br proto imap username "rt" password "rt_pass" mda "/usr/bin/rt-mailgate --url https://rt.pop-sp.rnp.br/rt --queue general --action correspond" What do you guess about? -- Wagner Pereira PoP-SP/RNP - Ponto de Presença da RNP em São Paulo CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo http://www.pop-sp.rnp.br Tel. (11) 3091-8901 Kevin Falcone escreveu: > On Thu, Jan 14, 2010 at 05:08:35PM -0200, Wagner Pereira wrote: > >> Hi, guys. >> >> What the heck the following means? I retrieved it from /var/log/mail.log, on >> the same server where Request Tracker is installed. >> >> The thing is I want to create a ticket automatically when a new e-mail >> message arrives. I've installed fetchmail to retrieve e-mails messages from >> other server. >> >> Jan 14 16:00:02 rtracker postfix/local[7187]: F378524FBE: >> to=<[email protected]>, >> orig_to=<[email protected]>, relay=local, delay=0.02, >> delays=0/0.01/0/0.01, dsn=5.1.1, status=bounced (unknown user: >> "pop-sp-genesis") >> > > It looks like you need to tell fetchmail to deliver to rt-mailgate, > instead of the mail subsystem. The fetchmail wikipage has some > examples. > > -kevin > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > 2010 RT Training Sessions! > San Francisco, CA, USA - Feb 22 & 23 > Dublin, Ireland - Mar 15 & 16 > Boston, MA, USA - April 5 & 6 > Washington DC, USA - Oct 25 & 26 > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
