On Thu, Jan 14, 2010 at 06:36:44PM -0200, Wagner Pereira wrote: > Kevin, > > I think I already did that. I created a file named .fetchmailrc on the > same RT directory.
Then you need to figure out how it got into postfix Check the fetchmail and RT logs -kevin > Look: > > rtracker:/etc/request-tracker3.6# vim .fetchmailrc > set daemon 60 > poll imap.pop-sp.rnp.br proto imap username "rt" password "rt_pass" mda > "/usr/bin/rt-mailgate --url https://rt.pop-sp.rnp.br/rt --queue general > --action correspond" > > What do you guess about? > > Kevin Falcone escreveu: > > On Thu, Jan 14, 2010 at 05:08:35PM -0200, Wagner Pereira wrote: > > > >> Hi, guys. > >> > >> What the heck the following means? I retrieved it from /var/log/mail.log, > >> on the same server where Request Tracker is installed. > >> > >> The thing is I want to create a ticket automatically when a new e-mail > >> message arrives. I've installed fetchmail to retrieve e-mails messages > >> from other server. > >> > >> Jan 14 16:00:02 rtracker postfix/local[7187]: F378524FBE: > >> to=<[email protected]>, > >> orig_to=<[email protected]>, relay=local, delay=0.02, > >> delays=0/0.01/0/0.01, dsn=5.1.1, status=bounced (unknown user: > >> "pop-sp-genesis") > >> > > > > It looks like you need to tell fetchmail to deliver to rt-mailgate, > > instead of the mail subsystem. The fetchmail wikipage has some > > examples. > > > > -kevin > >
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