To List, Now that I'm playing with our new test installation of 3.8.7, I have some questions about the new privileges. For all questions, assume ALL Users are "Privileged":
1) When applying the "ForwardMessage" to a group of users, how is that different than using "Reply"? does it just forward the last messagge or all the history or what? Do they need "ReplytoTicket" and/or "Watch" or any other permissions to do this? 2) What's the difference between "CreateDashboard" and the other "CreateXXXDashboard" rights? 3) In fact, what are the interelationships between all the "Dashboard" rights in terms of needing one for the other? 4) What does "SubscribeDashboard" do and how does it relate to the other "Dashboard" rights? 5) If I do NOT apply "ShowApprovalsTab" to any Group of users, will it disappear from ALL screens except for a "SuprUser"? I may have more questions later, but info on these will help me a great deal right now. Thanks. Kenn LBNL _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
