Hello, I am installing RT 3.8.7 from scratch on a new CentOS 5.4 server, importing a RT 3.6.1 mysql DB. So far so good, except for the iCal feed : when I click on the link, I get clear text in the browser window; text such as :
BEGIN:VCALENDAR CALSCALE:gregorian METHOD:publish PRODID:-//xxx.com// VERSION:2.0 X-WR-CALDESC;VALUE=TEXT:Due dates for RT tickets: Queue = 'support' AND ( Status = 'new' OR Status = 'open' OR Status = 'stalled' ) AND Created > '2 010-01-08' AND Subject LIKE 'test 8' X-WR-CALNAME;VALUE=TEXT:RT due dates BEGIN:VEVENT CREATED:20100119T135318Z DTEND;VALUE=DATE:20100119 DTSTAMP:20100120T094026Z DTSTART;VALUE=DATE:20100119 LAST-MODIFIED:20100119T164920Z ORGANIZER:grasso SUMMARY:Start: test 8 URL:http://xxx.yyy.lan/?q=17101 END:VEVENT BEGIN:VEVENT CREATED:20100119T135318Z DTEND;VALUE=DATE:20100121 DTSTAMP:20100120T094026Z DTSTART;VALUE=DATE:20100121 LAST-MODIFIED:20100119T164920Z ORGANIZER:grasso SUMMARY:Due: test 8 URL:http://xxx.yyy.lan/?q=17101 END:VEVENT END:VCALENDAR After having noticed the issue at first, I also installed the RTx::Calendar extension, just to see whether, as a side effect, its installation would fix things. Unfortunately not. Obviously, if I test the RT demo version here http://rt.easter-eggs.org/demos/stable/ I get a .ics file to download I don't see any error in /var/log/rt3/rt3.log nor under /var/log/httpd About my installation : I installed as many perl modules as I could from RPMforge, just to try to keep my OS compliant with yum upgrades, and installed the remainings with make fixdeps. Obviously, make fixdeps is now happy. Anybody has some clue ? --- Robert GRASSO System engineer CEDRAT S.A. 15 Chemin de Malacher - Inovallée - 38246 MEYLAN cedex - FRANCE Phone: +33 (0)4 76 90 50 45 - Fax: +33 (0)4 56 38 08 30 mailto:[email protected] - http://www.cedrat.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
