To list, In 3.6.4, whenever I selected a queue from "QuickSearch" list, it would show the active tickets in that queue. From there, I could select a ticket number in that list and it would take me directly to that ticket display. I can no longer select a ticket from that list. Am I missing a privilege or something? I'm a "SuperUSer". I notice that the link does work when I select a ticket number from the "unownd" list. Help anyone? Thanks.
Kenn LBNL _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
