Hello all, I've set up an RT queue with a custom field with the type "upload one file". I need to obtain the file from the custom field to process in a perl script. I've been able to the REST API to get a file that was attached to a ticket, but I can't seem to find a way to get a file that was uploaded into a custom field.
Is the functionality I'm looking for available with REST? Is there another API that I could use? Has anyone done something similar? --Jeff Ilgen _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
