Hello Folks, i have installed RT3.8.7 on Ubuntu 8.4 a couple of week ago. in beginning every thing was working smoothly but from last couple of days i am facing very strange issue.
All other functions of RT are working fine except. it happening that when ever i am trying to do any thing about some ticket like Search, Comment, Reply, etc. so when i am clicking submit/search or update button, my browser got lost and i got "page can't be found" issue. in the background that action is performed. when i checked my browser address box. i found that when ever rt is replying back against some action which i have already submitted, URL pattern is corrupted. Like i was trying to search a ticket by using simple search so as i typed the ticket no in the box and clicked "Search" page can't be displayed error is displaying on the screen while following URL is showing the Address bar "https://mydomain.comticket/Display.html?id=12"; look at the ".comticket" portion. there should be a "/" between .com and ticket also ticket should be "Ticket". when i edit this manually every thing went ok." i have tested each option by reinstalling RT, Apache etc. but no success. please help me to resolve this issue. Rizwan. -- View this message in context: http://old.nabble.com/I-Need-urgent-help-about-very-unsual-issue-tp27498390p27498390.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
