On Mon, Feb 08, 2010 at 09:19:48AM -0800, Ken Crocker wrote: > Emmanuel, > > Here's a snapshot of the screen. We got the pie/bar charts to work, > BTW, so thanks.
Kenn You missed what is possibly the most important thing that Emmanuel asked for, the Format copied from the Advanced tab on that search. -kevin > When we ran the DB upgrade, we had trouble with the Oracle 1.23 and > had to redo it with Oracle 1.22. All seemed to work well after that. > Any ideas? > > Kenn > LBNL > > On 2/6/2010 12:12 AM, Emmanuel Lacour wrote: > >On Fri, Feb 05, 2010 at 12:08:37PM -0800, Ken Crocker wrote: > >>To List, > >> > >>Is anyone out there having problems with no links from Search > >>results to tickets? Any idea why I might be? > >> > > > >is this a fresh RT install or did you upgrade from previous version? > > > >I see no problems on a freh install, maybe you did an upgrade and forget > >to upgrade the DB. > > > >Can you give us a screenshot, and also click on Advanced in a search > >results without links, then send the format content here. > >_______________________________________________ > >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > >Community help: http://wiki.bestpractical.com > >Commercial support: [email protected] > > > >2010 RT Training Sessions! > >San Francisco, CA, USA - Feb 22 & 23 > >Dublin, Ireland - Mar 15 & 16 > >Boston, MA, USA - April 5 & 6 > >Washington DC, USA - Oct 25 & 26 > > > >Discover RT's hidden secrets with RT Essentials from O'Reilly > >Media. Buy a copy at http://rtbook.bestpractical.com > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > 2010 RT Training Sessions! > San Francisco, CA, USA - Feb 22 & 23 > Dublin, Ireland - Mar 15 & 16 > Boston, MA, USA - April 5 & 6 > Washington DC, USA - Oct 25 & 26 > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
