RT_SiteConfig.pm - I want the PLugin Extension MandatorySubject to work but when I remove the pound sign to use it my PriorityAsSring stops working and shows numbers rather than low, medium, high.
# Plugins Set(@Plugins,(qw(RT::Extension::PriorityAsString))); # Specify a mapping between priority strings and the internal Set(%PriorityAsString, (Low => 0, Medium => 50, High => 100)); # which order to display the priority strings # if you don't specify this, the strings in the PriorityAsString Set(@PriorityAsStringOrder, qw(Low Medium High)); # Remove below pound sign to use plugin. Using this plugin will disable PriorityAsstring #Set(@Plugins, qw(RT::Extension::SearchResults::XLS)); Set(@Active_MakeClicky, qw(short_ticket_link markup_fedex)); #Set(@Plugins,(qw(RT::Extension::MandatorySubject))); 1; Michael Neuschafer PC Support Specialist National Stores Inc. -----Original Message----- From: Joop van de Wege [mailto:[email protected]] Sent: Friday, February 12, 2010 10:25 AM To: Michael Neuschafer Cc: [email protected] Subject: Re: [rt-users] RT::Extension::PriorityAsString stops working when adding another PLugin. Michael Neuschafer wrote: > Anytime I add any new @Plugins in the RT site config it causes my > RT::Extension::PriorityAsString to malfunction and shows numbers rather > than Low, Medium, High. Anybody know what can cause this? The new > plugin will work but not my RT::Extension::PriorityAsString. Please help. Please post the relevant part of your RT_SiteConfig.pm Should like like: Set(@Plugins,qw(RT::FM RT::Extension::ForkTicket RT::Extension::ResetPassword)); But my guess is that yours contains only one element and that you're having more than one like this: Set(@Plugins,qw(RT::FM)); Set(@Plugins,qw(RT::Extension::ForkTicket)); Regards, Joop _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
