There should be only one @Plugins line. With another Set(@Plugins... line it would set the plugins over again and set only the ones listed.So it looks like you would want:
Set(@Plugins,(qw(RT::Extension::PriorityAsString RT::Extension::MandatorySubject))); Martin On Fri, Feb 12, 2010 at 1:03 PM, Michael Neuschafer < [email protected]> wrote: > RT_SiteConfig.pm - I want the PLugin Extension MandatorySubject to work > but when I remove the pound sign to use it my PriorityAsSring stops > working and shows numbers rather than low, medium, high. > > # Plugins > > > Set(@Plugins,(qw(RT::Extension::PriorityAsString))); > # Specify a mapping between priority strings and the internal > Set(%PriorityAsString, (Low => 0, Medium => 50, High => 100)); > # which order to display the priority strings > # if you don't specify this, the strings in the PriorityAsString > Set(@PriorityAsStringOrder, qw(Low Medium High)); > > # Remove below pound sign to use plugin. Using this plugin will disable > PriorityAsstring > #Set(@Plugins, qw(RT::Extension::SearchResults::XLS)); > > Set(@Active_MakeClicky, qw(short_ticket_link markup_fedex)); > #Set(@Plugins,(qw(RT::Extension::MandatorySubject))); > > 1; > > > > Michael Neuschafer > PC Support Specialist > National Stores Inc. > > -----Original Message----- > From: Joop van de Wege [mailto:[email protected]] > Sent: Friday, February 12, 2010 10:25 AM > To: Michael Neuschafer > Cc: [email protected] > Subject: Re: [rt-users] RT::Extension::PriorityAsString stops working > when adding another PLugin. > > Michael Neuschafer wrote: > > Anytime I add any new @Plugins in the RT site config it causes my > > RT::Extension::PriorityAsString to malfunction and shows numbers > rather > > than Low, Medium, High. Anybody know what can cause this? The new > > plugin will work but not my RT::Extension::PriorityAsString. Please > help. > Please post the relevant part of your RT_SiteConfig.pm > Should like like: Set(@Plugins,qw(RT::FM RT::Extension::ForkTicket > RT::Extension::ResetPassword)); > > But my guess is that yours contains only one element and that you're > having more than one like this: > Set(@Plugins,qw(RT::FM)); > Set(@Plugins,qw(RT::Extension::ForkTicket)); > > Regards, > > Joop > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > 2010 RT Training Sessions! > San Francisco, CA, USA - Feb 22 & 23 > Dublin, Ireland - Mar 15 & 16 > Boston, MA, USA - April 5 & 6 > Washington DC, USA - Oct 25 & 26 > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
