You need: (Queue = 'Help Desk Corp.' OR Queue = 'Projects - Corp.') AND Created > '2010-02-14' AND Created < '2010-03-02'
On Mon, Mar 1, 2010 at 11:05 PM, Michael Neuschafer <[email protected]> wrote: > I am having a problem with query builder showing result for 2 queues. I > want to see ticket created for 2 queues and I get nothing. Below is the > example search. Why is it showing no result? And when I change the > aggregator to OR it shows all ticket created even outside of the date > ranges. > > > > Queue = 'Help Desk Corp.' AND Queue = 'Projects - Corp.' AND Created > > '2010-02-14' AND Created < '2010-03-02' > > > > Michael Neuschafer > > PC Support Specialist > > National Stores Inc. > > (310) 436 - 2150 > > > > E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any > attachments are intended solely for the addressee (s) and may contain > confidential and/or legally privileged information. If you are not the > intended recipient of this message or if this message has been addressed to > you in error, please immediately alert the sender by reply e-mail and then > delete this message and any attachments. If you are not the intended > recipient, you are notified that any use, dissemination, distribution, > copying, or storage of this message or any attachment is strictly > prohibited. > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > 2010 RT Training Sessions! > San Francisco, CA, USA - Feb 22 & 23 > Dublin, Ireland - Mar 15 & 16 > Boston, MA, USA - April 5 & 6 > Washington DC, USA - Oct 25 & 26 > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
